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Phone Linda on 01202 248468

Email me at linda@awakenthechange.co.uk

Terms & Conditions

This website is provided to give you information and to help you make decisions about where you can get help. Change is an individual process that relies on your commitment and willingness to rid yourself of your problem and engage in different behaviours.

By undertaking a course of therapy or coaching with Awaken the Change you accept that there is no guarantee that the therapeutic outcome, or desired change will be achieved.

The term 'coaching' as used here covers life coaching, personal coaching, executive coaching and business coaching for clients, and where applicable includes mentoring or supervision services provided for coaches or others. The client has sole responsibility for taking important decisions in their life or business.  Awaken the Change accepts no liability for any loss incurred by any client, whether financial or otherwise.

All the information on this website has been provided in good faith. Sometimes things can change so to cover all eventualities please gather information from other sources to ensure yourself that the services that are offered here can satisfy your needs.

Linda Witchell and Awaken the Change cannot accept responsibility for any loss, damage or injury arising from the use of this website or the contents herein.

Medical conditions

Awaken the Change is not a substitute for consulting with your doctor. In fact you are recommended to see your GP if you have any medical concerns. The services offered by Linda Witchell can be used as an additional support, and not as a substitute for medical diagnosis and treatment.

You should not use hypnotherapy if you suffer from psychosis or have a personality disorder, as it could make these conditions worse.

All individual clients are required to complete an intake form. This includes demographic questions, and requests about your health and lifestyle, and your motivation prior to commencement of therapy or coaching.

If you are already seeing another therapist…

Please inform Linda Witchell if you are seeing another therapist before any bookings are made.

Appointments

For therapy sessions you are welcome to have someone with you for the first part of the Initial assessment, but generally speaking having a third person present during therapy sessions is not advisable and is discouraged, unless the client is a minor or if the client has a special need.

If, in the opinion, of the therapist/coach you arrive for a session whilst under the influence of alcohol or recreational drugs, or you become abusive during a session then the session will be cancelled immediately, and any money paid or owing will become due in full.

If you are running late for an appointment please let me know as soon as possible. Unfortunately, I cannot guarantee that you will be provided with a full session if you are late.

Failure to attend an appointment without notification will result in a full payment of the session being due.  Where the session has been prepaid there will be no refund.

With therapy and coaching there is often a requirement for you to do a small amount of work such as listening to a CD, writing down your thoughts and feelings, or reading information between and after sessions as part of the treatment. Failure to carry out these tasks may reduce the effectiveness of therapy/coaching.

Cancellations

If it is necessary for you to cancel or reschedule an appointment please give 24 hour notice so that the appointment can be offered to another client. If you give less than 24 hour notice the full fee for that session will be charged.

Confidentiality

Your personal information is kept safe and secure as required by the Data Protection Act. This means that your personal information will not be disclosed to any third party unless you give your consent or if required to do so by law, or if there is a duty of care where there is a concern about serious risk to you or others.

Telephone/Skype Coaching

Telephone/Skype coaching is not available outside the pre-arranged sessions. It would be appreciated if client calls to arrange sessions are restricted to 9am-9pm (Monday to Friday) Email contact is available between sessions.

Clients using telephone/Skype coaching will need to complete and return an Intake Form, and to pay in advance before the telephone consultation. The client will pay the telephone charges.

Payments

Payment of all sums shall be made in GB Pounds Sterling by

  • Cheque made payable to Awaken the Change

  • Electronic Fund Transfer via telephone or internet. Payment to be made before the commencement of session (contact Linda Witchell for details)

  • Cash 

  • In person by electronic card reader - Izettle. NB All credit cards incur an additional payment. The amount will be explained prior to paymet.

Feedback

Feedback about the service is welcomed and can be given during a hypnotherapy, counselling or coaching session, or by telephone or email. All clients are asked to complete a questionnaire at the end of treatments.

Anonymised testimonials are welcome.

Copyright

In accessing this website, you agree that you will access the contents solely for your own private use. You may print parts of the website for personal use only, for information or contact details. Except as permitted above, you undertake not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of this website without the prior written permission of Linda Witchell.

Linda Witchell reserves the right to change these Terms and Conditions at any time by posting changes online.

Reviewd and updated on 10.10.16